Baji Games Privacy Policy — Your data, your rights

Baji Games collects different types of information in different situations. This can be broken down into two categories — information you provide directly, and information collected automatically.

What you provide directly:

• At registration: name, mobile number, email address, and date of birth.
• During identity verification (KYC): a copy of your National ID card or passport.
• At payment: mobile banking number (bKash, Nagad, Rocket).
• When you contact support: the content of your conversation and a description of your issue.

What is collected automatically:

• IP address and device type (phone/computer).
• Browser information and operating system.
• Session data such as when you visited the site and which pages you viewed.
• Betting and gaming history (which games you played, how much you wagered).
• Transaction records (deposit and withdrawal amounts and timestamps).

Baji Games uses your information for the purposes listed below. Each use has a specific reason behind it — nothing is arbitrary.

Baji Games does not sell your information. However, limited data may be shared with specific parties in certain circumstances:

• Payment providers: Only the information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• Game Providers: Companies like Evolution Gaming and Pragmatic Play receive only the minimum session data required to operate the games — your payment or identity information is never shared with them.
• Regulatory Authority: Specific information may be disclosed in response to valid legal requests from licensing authorities or law enforcement agencies.
• Fraud prevention services: Certain data may be shared with specialised services to detect money laundering and fraud.
• Business transfers: If baji games were ever to merge with another company, user data may form part of that process — however, users will be notified beforehand.

Your information is not kept indefinitely. Baji Games retains data in accordance with the following policy:

• Your data is retained for the entire duration your account remains active, as it is necessary for providing our services.
• After account closure, transaction and identity records may be retained for up to 5 years as required by legal obligations.
• Support conversations are typically deleted after 2 years.
• Betting and gaming history is retained for a minimum of 3 years (for dispute resolution purposes).
• Unless retention is required by law, your data can be deleted earlier upon your request.

Baji games uses cookies and similar technologies on its website and app, primarily to enhance your browsing experience and ensure the site functions correctly.

• Essential Cookies: Required to keep login sessions active and maintain security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: Remembers your preferences (language, layout). Convenient but not essential.
• Analytics Cookies: Helps us understand which pages are used most — informing site improvements. No personal information is included.

You can disable or manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

As a registered user of Baji Games, you have a number of rights regarding your personal data. To exercise any of these rights, please get in touch with our customer support team.

Baji Games uses certain third-party services that are integrated into the platform. Each of these has its own privacy policy:

• Game Providers (Evolution, Pragmatic Play, Spribe, etc.): These companies receive only the minimum session data necessary to operate the game software. Your personal identity or financial information is never passed on to them.
• Payment Gateway: bKash, Nagad, and other payment services work with Baji Games to process transactions. These payment channels operate under their own data policies.
• Analytics Tools: Anonymous user data may be sent to analytics tools to help us understand site performance and user experience.

Baji Games is intended for users aged 18 and over only. We do not knowingly collect any information from minors.

• Age verification is carried out at the time of registration. Registering with false information is strictly prohibited.
• If a minor's account is identified, it will be closed immediately and all associated data will be securely deleted.
• If a parent or guardian has any suspicions, please contact support immediately — we will act promptly.

Baji Games may update this Privacy Policy at any time. For significant changes:

• Advance notice will be sent to your registered email address or phone number.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be displayed when you log in to the site.
• Continued use of the platform after any updates constitutes acceptance of the revised policy.

It is a good habit to check this page regularly — especially so you are aware of any major changes ahead of time.

For any questions or requests regarding the Privacy Policy, contact Baji Games:

• Email: support@bajigames.best — Privacy-related inquiries are typically responded to within 24 hours.
• Live Chat: Available directly via the website or app, active 24/7.
• To request data deletion or access, reach out via live chat or email — requests will be processed within 30 days.